Live Day Keynote Speakers

Darrell Rigby
Darrell Rigby
Partner and Director
Bain & Company

Purposeful Business the Agile Way

Humans are built for purposefulness. Ancient philosophers postulated, and modern scientists have proved, that people striving for meaningful lives are mentally healthier, more resilient, and more motivated. They are also physically stronger and live longer. They contribute more to their families, friends, and society at large.

Businesses can make purposeful living easier or harder. For decades managers trusted influential economists who promised that if businesses maximized profits, an invisible hand would generate greater benefits for all society. That isn’t happening the way they said it would. An excessive focus on creating value for shareholders is robbing other stakeholders of value. One recent manifestation: Record numbers of people are quitting their jobs, and others are hitting picket lines to demonstrate a growing conviction that life is too short to waste on demoralizing work. Concern about social inequities and environmental damage is escalating. The system is out of balance, and the situation is getting worse.

Executives see these problems. Only 7% of Fortune 500 CEOs agreed that their companies should “mainly focus on making profits and not be distracted by social goals,” according to a 2019 survey conducted by Fortune. The challenge is that very few executives know how to transform a profit-maximizing system into a purpose-driven system without jeopardizing the future of their businesses and their own careers. Agile ways of working can help, turning squishy debates about corporate purpose into real actions and results. Here are four recommendations:

  • Create a Microcosm of the World You Want
  • Build a “How Could We Test That?” Culture
  • Do the Right Things for the Right Stakeholders
  • Prioritize Collaboration over Competition

Darrell Rigby is a partner at Bain & Company, based in the Boston office. He leads the Global Innovation and Agile practices and is the former head of Global Retail practice. Darrell joined Bain in 1978 and specializes in innovation and retail growth strategies. Over the past 44 years, he has worked with many of the world’s most successful companies.

A frequent speaker and writer on innovation and retail issues including agile innovation, BothBrain innovation®, omnichannel retailing, winning in turbulence, brand positioning and change management, he regularly speaks at management conferences and has made media appearances on CNBC, CNN Moneyline and Bloomberg. His research is widely published in the business pages of many US and international publications, including Harvard Business Review, The Wall Street Journal, BusinessWeek and the Financial Times.

He is the author of Winning in Turbulence (2009), and his latest book, Doing Agile Right (May 2020).

Maria Matarelli
CEO, Certified Scrum Trainer (CST)
Formula Ink
Tariq EQ Amawi
Executive Agile Coach
Formula Ink

Values-Based Communication: Creating the Paradigm Shift to Empower High Performing Teams

Discover how you can be more effective leading teams to achieve project goals. Join us as we discuss a values-based approach to communication that will directly increase employee motivation and propel team members through a heightened sense of meaning for the work they do. These enhanced communication strategies are built upon a solid foundation of emotional intelligence, transparency, and enhanced trust and rapport-building techniques to intrinsically optimize team performance.

Key Takeaways:
  • Develop powerful new strategies for engaging and facilitating virtual teams
  • Discover how to shift your team’s results by shifting your mindset
  • Uncover the paradigm shift of moving from a workplace to a growth place
  • Learn how empathy and awareness can result in efficiency and action
  • Understand how language shapes the landscape of understanding
  • See how the right communication strategies can empower your team to greatness
  • Increase rapport between new team members for more effective delivery of outcomes

Maria Matarelli is an international business consultant, experienced Agile Coach, and Certified Scrum Trainer (CST) who consults and trains companies on reaching true agility. Maria and her team consult businesses to reach breakthrough results by applying Agile methodologies from startups reaching $35 Million dollar valuations to streamlining Millions in cost savings for Billion dollar organizations. Maria travels to consult Fortune 100 companies and speak at industry conferences with locations from Shanghai to Singapore and Thailand to Nova Scotia. While looking for ways to continue to expand Agile outside IT, Maria and her team have been applying Agile to the Marketing realm with incredible results, which led to Maria co-founding the Agile Marketing Academy. Maria also co-founded the Personal Agility Institute, helping people use Agile to do more of “What Really Matters” in their lives and shift the culture of organizations. Maria is also the CEO of Formula Ink, an international consulting company and is passionate about working with people and organizations to increase speed to market, increase efficiency, and get greater results in business.

Tariq EQ Amawi is a professional coach, trainer, and facilitator with a distinct ability to translate complex ideas and concepts into effective learning for teams and leaders alike. Tariq believes language creates landscapes, and through relevant analogies his training sessions are both memorable and methodical as well as innovative and inspiring. Tariq has presented on stages around the world from Budapest to Bali and St. Petersburg to Australia in front of 1000’s of people and has facilitated many private retreats and spoken in online business communities and high-ticket virtual masterminds and summits.

His proprietary teaching methods create lasting transformation and enduring change that shifts corporate culture that has been shown to enhance cohesion between individuals as well as dissolve conflict. Tariq’s unique storytelling, auto-suggestion, visual communication and versatile delivery makes him one of the most enjoyable and engaging speakers wherever he goes, getting him invited back again and again. Tariq is a TEDx speaker and has won first place in national writing competitions and international poetry slams. Tariq’s mission is to accelerate productivity and create immediately actionable strategies through enhanced communication throughout the organization.

Brent Reed
Business Agility IT Executive

A Blueprint for Achieving Enterprise Agility - Success stories using PMI’s Disciplined Agile

In 2022 research into several surveys of CEOs and Leaders led to a pattern of common concerns. While many were optimistic, CEOs’ challenges included supply chain management and skill shortages. Also, on top of leaderships’ minds were attracting and retaining talent with higher expectations, managing change and improving the speed to deliver value to their customers.

Key Takeaways:
  • What is enterprise agility and what is the DA Enterprise?
  • Why are Discipline Agile (DA) Value Streams critical for success?
  • What are the three steps to DA Adoption to transformation?
  • Which organizations are finding success with using this approach today?

We will examine these questions using two real-world examples, one in the construction industry and another in the Public Service sector with Security and Risk Management Teams. A set of steps developed and used over ten years by Brent Reed across many industries and organizations of all sizes. Learn how to use the Disciplined Agile toolset described in the presentation, freely available from PMI.

Brent is a worldwide recognized accomplished Agile & Lean expert focusing on customer value at speed. He has served in senior positions at IBM, Heathrow, SITA INC and startups in dozens of countries. Brent’s unique business acumen and IT technical ability combine business transformation to translate strategic objectives into actionable plans. He is a passionate writer, coach, instructor, and founder of a global training and coaching company Tactec Strategic Solutions Inc. Brent is a strategic advisor to the Project Management Institute’s Disciplined Agile Board and PMI Executive Team. An international speaker, host of several DevOps, agile guilds, author of articles on, and co-author a book on Amazon called Navigating DevOps Through Waterfalls. 

Keynote Panel Discussion:

Agile at Large Organizations

Agile at large organizations rests on the foundation of agile at the team level, scaled up into the organization in a form that preserves the same sustainable agile principles, practices, and value outcomes at all layers of the organization. Every organization is different both in what they do and how they are structured. This leads to agile taking on very different forms in large organizations to meet their specific needs and outcomes. Join us in a conversation between fellow agilists that have participated in various large agile transformations across various industries and hear firsthand about their experiences of what worked for them and what did not.

Panel Moderator:
Tom Friend

Business Agility Consultant 


Nathalie Brochstein

CEO and Founder


Larkland A. Brown

Director, Agile Coaching

The Hartford Insurance

Deborah Brey

Agile Center of Excellence Leader, Technical Fellow


Tom Friend is an accomplished business agility consultant, agile trainer, and agile coach with over 23 years’ experience leading software development teams in various industries that include start-ups, federal, banking, cable, telecommunications, and energy. He is a retired military pilot, squadron commander, a distinguished graduate from Air War College, and has a BS in Aeronautics. 

Using proven methods developed during her successful career as a Silicon Valley tech executive, Nathalie Brochstein builds agile organizations while giving team members a voice so they feel valued, engaged, and motivated. 

Over the course of her 20-year career as an organizational design expert and digital strategist, Nathalie has led clients, from start-ups to Fortune 100 companies, through the transition from heavy outdated project management processes to innovative, effective, and team-based ecosystems. As an executive consultant, Nathalie builds more adaptable tech leaders through intensive one-on-one coaching and leadership team training. As an organizational design leader, her LC-5 framework defines a clear set of success metrics, facilitates discussions on how to meet them, then coaches teams forward at every step of their journey. 

She holds certifications in Executive Coaching from CTI, Organizational Analysis from Stanford University, Scaled Agile Consultant (SAFe), and has a Master’s degree in Psychology. Her deep experience in digital engineering empowers her to significantly enhance the ability of C-level executives and their teams to deliver consistent value, embrace agility within their organizations, and implement lean-agile frameworks to ensure lasting growth and staying power. 

Larkland is a Lean-Agile change agent with experience assisting Fortune 100 CIOs across the Financial Services, Products, Utilities, Telecommunications, and HealthCare industries manage agility at scale initiatives leveraging the principles of business, technical and transformational agility, along with the skills and competencies of Enterprise Agile Coaching.  His niche is re-engineering the mindset and behavior necessary to catalyze adaptation of business agility, in alignment with the organization’s strategic goal.  

Debbie Brey has been working with Boeing for 37 years, the last 16 of which she was introducing and advancing improving Boeing’s ways of working using a combination of Agile, Lean and SAFe. Debbie is currently leading the Boeing Enterprise Agile Center of Excellence where she has been focused on growing an internal Agile coaching capability as well as increasing the overall outcomes of agility at Boeing by integrating Agile into the business ecosystem. She started her career as a software engineer on the F-22 program and has had many interesting opportunities throughout her career. Debbie is a Boeing Technical Fellow, internal SAFe Program Consultant Trainer (iSPCT) and SAFe Fellow. 


Evan Leybourn
Cofounder and CEO
Business Agility Institute

The Shape of Agility

No matter what the future brings.

These 6 words are the heart of agility - but they are also an invitation. Does your organization have the freedom, flexibility, and resilience to achieve its purpose – no matter what the future brings?

And to complicate matters; it is a continuum, where the question is not whether you have it, but rather how much you have and is it enough?

There aren’t many of them, but those organizations who can answer yes to these questions can instinctively seize emerging and unforeseen opportunities for their customers’ benefit. But copying their processes isn’t going to help you. There is no single framework, method, or system that can create business agility — and, by definition, because an organization is a complex adaptive system, there can never be one. In many cases, even different business units within the same organization need different approaches.

Yet, while no two organizations follow the same journey, common patterns of behavior emerge. Since 2017, ongoing research from the Business Agility Institute continues to study what it means to be an agile organization, regardless of industry, size, or context. Since then, over a thousand companies have taken part in this research, culminating in a behavioral model for agility.

In this talk, together we will explore these behaviors to better understand the characteristics of an agile organization.

Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organisations. Companies that are agile, innovative and dynamic – perfectly designed to thrive in today’s unpredictable markets. As well as leading the Business Agility Institute, Evan is also the author of Directing the Agile Organisation (2012) and #noprojects; a culture of continuous value (2018). 


Melissa Boggs
Melissa Boggs
Melissa Boggs Speaking & Consulting

The Truth About Agile

In 2001, 17 leaders in the software development industry came together to create the Manifesto for Agile Software Development. Today, 30 fifteen year olds in Denver, Colorado are tackling their English homework according to the 4 values and 12 principles that they outlined. The agile movement started spontaneously at exactly the right moment, as the pace of change in the world was accelerating exponentially. But how did it go from software development to public high school?

Chances are, if you’ve been in the industry for any amount of time, you’ve heard the word “Agile” thrown around a time or two. Perhaps you’ve been part of an “Agile Transformation” or you have attended a certification course for Scrum or Kanban.

In the 20 years since the Manifesto for Agile Software Development was drafted, “Agile” has taken on a life of its own. But what is “Agile” really, and what does it mean for you? Is it story points and two week deadlines? Is it kumbaya and “soft skills”? In this talk, we’ll get into some real truths and real talk about what it means to be agile in today’s changing world. Book-ended by the story of 30 fifteen-year olds in an agile classroom in Denver, we’ll breathe new life into the 12 agile principles and inspire you to create a new experience for yourself and others.

Melissa Boggs is a keynote speaker, leadership coach, and employee experience designer. She is host of the “Wild Hearts at Work” podcast, redefining our relationship with work through stories and conversations with those challenging the status quo of today’s workplace.

Melissa is a former executive with a background in leadership, business, and product development. She is a former nonprofit board member, having served on the Board of Directors for both Scrum Alliance and Agile Denver. She was privileged to present at the 2020 World Business and Executive Coach Summit and at the 2021 WomenTech Summit, and has been featured in Business Coaching, Business Agility Emergence and Authority magazines.

If you are interested in various letter combinations (certifications), Melissa is a Certified Enterprise Coach (CEC), Certified Team Coach (CTC), Dare to Lead Trained (DTL), Training from the Back of the Room Trained (TBR), Certified LeSS Practitioner (CLP), Kanban Management Professional (KMP I), and a Project Management Professional (PMP). She holds an MBA in IT Management and a BS in Information Technology from Western Governors University.

Paolo Samichelli
Paolo Sammicheli
Agile Business Coach | Scrum Trainer | Author
Agile Education by Scrum Inc.

The Past, The Present and the Future of Hardware Development

Through Industrial Revolutions, Hardware development changed the paradigm and adopted methods and practices from Agile Software Development. What are the key patterns, and how to implement them? We will see case studies of authentic Scrum implementations in Industrial Manufacturing companies, and we will try to open a glimpse in future scenarios.

By attending this session, you will see practical examples on how to implement Scrum in Hardware development, and you will:

  • Learn why Teams work and how to set up a Scrum Teams with Hardware
  • Understand how to scale up a product development initiative with multiple teams and vendors
  • See how to make R&D and Production Teams work together and dramatically reduce time to market.
  • Observe the current trends and the imminent future

Italian entrepreneur with +30 years of experience, International Speaker, and Author of the books “Scrum for Hardware,” the first significant publication in the world on the topic, and “Scrum in AI – Artificial Intelligence Agile Development with Scrum.” Today Paolo works as an Agile Business Coach, specialized in Scrum, Scrum@Scale, Kanban, Design Thinking, and Lean Startup, helping organizations uncover better ways of delighting their customers. Scrum and Scrum@Scale Trainer for Scrum Inc, Lean-Agile Procurement Trainer, and Management 3.0 Facilitator.

Marianne Rimbark
Marianne Rimbark
Improvement & Performance Manager
Areas of Expertise in Strategy execution, Operational excellence, Change management (Lean, Agile, Digitalization)

Extra Large Transformation, From the Lean and Agile Trenches at Ericsson

This presentation is about the transformation journey at the Ericsson Development Unit Networks to a more Lean and Agile development process. The transformation impacted 14,500 employees, or about 15% of the company’s total workforce during 2011-2016. In the Lean and Agile transformation, 8 challenges had to be mitigated. The transformation journey generated some truly amazing results in our lead-time, customer value deliverables, insights in how to drive lasting change and that one size do not fit all.

Key Takeaways:
  • What is hardest in a transformation
  • Going from command and control leadership to servant leadership
  • How do drive lasting change
  • If you want do know more 2 books have been published regarding the Ericsson transformation.

Marianne Rimbark, Improvement & Performance Manager at Ericsson, has more than 25 years experience in the telecom industry. She has worked within research as well as development for 2G, 3G, 4G and 5G. The foundation of her career lies within software design and test, which has further led into different leadership positions. During the last 10 years Marianne has worked with strategy execution, operational excellence, operational performance management and change management. She specializes in transformation including Lean, Agile, and Digitalization. She has led large change projects that resulted in amazing outcomes, impacting more than 10.000 people in a global environment. Marianne is passionate about innovation, learning new skills, helping people grow and driving change. In her book “Transforming an organization – From the Lean and Agile movement at Ericsson” you follow her and her organization through their Agile and Lean transformation 2011-2016. The last chapter in the book contains an evolved change management model to ensure lasting change.

Marianne lives with her husband, their two teenagers, three cats and a dog in Stockholm, Sweden.

Bonsy Yelsangi
Bonsy Yelsangi
Certified Scrum Trainer (CST) & Author
Attain Agility

Sprint Your Way to Scrum

Having trained thousands of professionals, Bonsy realized that most people in the world using Scrum have the same 50 questions to which they’re seeking answers. As a teacher at heart, Bonsy wants to share the knowledge she’s accumulated over many years of working with Scrum teams across a variety of industries and help provide insights in these common questions.

This talk will make it easier to bridge the gap between “Knowing About Scrum” and “Mastering Scrum”. Through expert advice and practical examples, it provides ways to educate and answer the questions your team always seems to have about Scrum, allowing you to build strength and infuse discipline in your team.

Key Takeaways:
  • Expert advice on the practical application of Scrum
  • Explore ways to explain/teach Scrum elements in a very easy and effective way to peers
  • Understand the usual problems teams face when implementing Scrum
  • Debunk day-to-day myths about Scrum
  • Identify the gap between Knowing About Scrum and Mastering Scrum

Bonsy Yelsangi is a Certified Scrum Trainer (CST) who is known for her engaging style of training. She has more than 17 years of experience working with a diverse range of clients including aerospace, federally funded centers, defense contractors, media, remote managed services, luxury real estate, aviation, automotive, hospitals, community college and private wealth management. Bonsy is devoted to creating energized and excited teams that delight their customers and inspire others. She provides Agile-focused training and coaching to companies ranging from late-stage startups to large corporations.

Bonsy has recently published and co-authored her book “Sprint Your Way to Scrum” which provides practical, succinct, and effective answers to 50 of the most common questions about Scrum.

David Daly
David Daly
Scientific Community Editor-in-Chief

Stop Firefighting: How to Take Control of Your Product Development

Did you know, one survey of over eleven thousand tech workers found that nearly 60% of them were suffering from workplace burnout? It’s hardly surprising. Many teams don’t have time to learn new skills or improve how they work. At the same time, they are also constantly bombarded with new requests and ever-changing priorities. What’s more, they are expected to deliver work faster, become more productive, and create amazing, intuitive and easy to use products that are “right first time”. If this sounds familiar, then you know it is not sustainable. If something doesn’t change, you will never get to experience the thrill of crafting a great product that you can be proud of. You won’t be able build it with enough pace. Your work/life balance won’t improve. You may have already tried to adopt an agile method or technique, hoping it would fix these problems. But maybe you found that it didn’t give you the benefits you were expecting or solve the unique challenges you are facing. In this talk, David Daly (author of Better Agile and Deliberately Digital) explains how you can make the transition away from reactively dealing with emergencies, towards proactively preventing and managing them. Based on his 20+ years of experience in the tech world leading and mentoring teams, and working with countless agile coaches and executives, he shares easy-to-apply techniques that you can use right away to:
  • Quickly identify the types of “fires” that you have to deal with. Once you know this, it is simple to choose the best strategy for dealing with them, making your work more rapid, efficient, productive and fun for you and your team.
  • Understand how fires negatively impact delivery lead times and productivity. With this knowledge you will be able to easily secure buy-in and support from your team and your management for switching to a proactive approach.
  • Apply five strategies to prevent fires from happening (and reduce their impact when they do). Each of these highly practical strategies can be applied straightaway so that you will see improvements immediately.
In addition to this, David shares three tips for how you can implement these improvements, even if you don’t have time, budget, or support from your management. To accompany this session, a handout containing a simple firefighting canvas will be provided, which you can use yourself or together with your team to rapidly identify which improvements you can implement to bring you the biggest benefits soonest.

With over 20 years of experience in tech, David’s passion is how innovative technology solutions can enable new experiences, business models and operational efficiencies.

He has implemented Agile/DevOps within traditional, fixed-price environments and coached other teams to do the same. He is a Fellow of the British Computer Society, a Chartered IT Professional and a regular public speaker who has a passion for showing how new approaches can produce better results.

As well as writing “Better Agile: How every software team can spend less time firefighting and have more fun building great software” he has also co-authored the book “Deliberately Digital: Rewriting enterprise DNA for enduring success” – a handbook for enterprise-wide digital transformation. He has also written numerous thought leadership papers and blog posts.

He is based in Nottingham, UK with his better half and two young daughters. Beyond his passion for innovation and technology, he also loves running and playing piano in a 60s covers band.

Jan Schilt
Managing Director
Gamingworks BV

Ryan Newbery
Senior Manager: Transformation and ways of working

How Simulations Can Help You Improve SAFe® Programs

SAFe is a popular approach to support scaling agile teams. However, the framework is quite large and seen as complex, which is a reason for many organizations to be cautious when starting with SAFe. Simulations can help. In this presentation we will focus on the following questions:

  • What is a serious business simulation?
  • Why should be play simulations?
  • How does the SAFe simulation look like?
  • How can this simulation bring value to your SAFe program?
We will look at some international cases to explain the value of simulations:
  • Using the case of an electricity company, we’ll look at how simulations are used to support Leading SAFe training.
  • Using the case of a telephone company, we’ll explore how simulations are used to promote digital transformation.
  • Using the case of a governmental organization, we’ll consider how simulations create overall awareness about SAFe and how it can impact roles and ways of working.
By joining this session, you’ll be able to:
  • Understand how simulation can make your programs better and more engaging.
  • Identify if your programs can be improved using simulations.
  • Obtain ideas on how you can make your training more exciting and engaging.

Jan Schilt is Founder of GamingWorks and currently Managing Director of GamingWorks. With a backround in MSc HRD he’s developing professional serious business simulations about the most popular IT Frameworks in the world. Worldwide over 300 partners are using the simulations to enrich their transformation programs and to engage their employees and support fast transformations of their organisations. Most popular simulations are ‘The Phoenix Project’ about DevOps. ‘MarsLander’ about IT Service Management and ‘Fly4You’ about SAFe®. With conducting over 500 simulations in more than 60 countries, Jan has a huge experience in facilitating learning processes. 

Over 20 years experience in enabling and delivering business change and solving complex business problems across public and private sector.  Certified in SAFe SPC, SAFe Product Owner / Product Manager. SAFe for Architects and Leading SAFe & Scrum Alliance Scrum Master. 

Jane Juma-Nyamunga
Founder and CEO
Talent Focused Agility LLC

Talent Cultivation Within Agile Teams

Many organizations continue to invest time and money to ensure that Agile practitioners are well equipped to build productive and successful teams through training and coaching. Too often such investments don’t yield intended outcomes leaving folks wondering what else can be done to motivate teams.

The emphasis on hard skills within the Agile and Scrum framework far outweighs the focus on soft skills, but a good balance of both is where the magic happens. Skilled individuals who find themselves working day-in day-out without prospects beyond producing widgets, end up feeling burned out and disenfranchised.

This presentation is aimed at uncovering what inspires and motivates individuals on a team to want to do more for themselves and for the team. Providing opportunities to improve one’s skillset as well grow their scope of influence is one of many strategies to cultivate talent on any team. Empowered, valued, and appreciated Agile practitioners is the secret sauce to the success of any organization. Maximizing the potential of all individuals should be the focus especially when undergoing Agile Transformation. The focus should be on people first beyond all else.

  • Envision a future where positive team dynamics are the foundation for success
  • Create a collaborative team atmosphere focused on skills development
  • Foster and maintain a culture of learning and innovation from within
  • Cultivate talent and provide growth opportunities through cross training and mentoring
  • Share decision-making to elevate a sense of ownership, belonging and empowerment

Jane Juma-Nyamunga is a passionate Agile Transformational Leader with more than 22 years of experience in a variety of roles in IT. She has spent most of her career in the Financial Services Industry in software delivery teams as well as a leader and coach to Agile Scrum Masters. Jane has a unique perspective on how to motivate, empower and retain talented individuals to maximize productivity.

Jane’s strong belief in the importance of talent cultivation has inspired her to share lessons from leading successful self-organizing teams with a variety of audiences. She strongly believes that career fulfillment is a fundamental component to the success of any organization. Jane seats on the board of a nonprofit organization with a mission to empower girls from marginalized communities through education. She also leads several volunteer software delivery teams delivering a free financial literacy program with reach to more than 1 million students across the US. Jane resides in the suburbs of Philadelphia, PA with her husband Herman two daughters Shimmy and Lilly.

Eppo Luppes
Senior Management Trainer
International Institute for Learning (IIL)

IT Service Management: How ITIL4, DevOps, LEAN, Scrum can help you align to ever changing needs

“If You Always Do What You’ve Always Done, You’ll Always Get What You’ve Always Got.” – Henry Ford

ITIL has been around since the early nineties and has proven its value as the global de-factor standard for IT service management (ITSM). This success is – among others – due to the fact that ITIL is based on best practices, both in industry and government, as in (IT) business.

Now ITIL 4 is available and stands on the shoulders of a rich heritage of ITIL publications and other best practices like LEAN, DevOps, SCRUM, AGILE, COBIT.

With a Service Value system and Value stream concept in the center, and 34 practices, ITIL4 gives organizations seeking answers, support towards the transformation to an agile way-of-working. Among these forementioned elements, the ITIL4 core consists of Guiding Principles, Governance, and Continual Improvement.

Continual Improvement is one way to align with constant change. We have seen in the past few years that nothing is ‘status quo’. To ADOPT & ADAPT to sudden changes in Technology, Politics, Environment etc. is paramount for organizations to survive. Some organizations are, or need, to be more flexible than others. Some organizations are better off still with the ‘waterfall’ approach. Others choose to go for the agile way. However, all are co-creating value for their end-users and customers.

Key Takeaways:

  • Get a brief overview of ITIL4. We will address the 4-dimension model and the service value system components;
  • Get an understanding of the core concept of a Value Stream and the Service Value Chain;
  • Get an overview of the career development path for both Managing professional and Strategic leader;
  • Get a preview of the recently introduces Extension Modules.

Eppo’s career started in 1984 as a researcher and mathematical modeler in Maritime and Environmental research. There he introduced new methods to measure Environmental pollution using Remote Sensing Technology. This special talent to adopt new technology and adapt this technology in new groundbreaking research has proven to be very beneficial to Environmental research in general. 

Eppo moved on from researcher to Support manager, to where he is now as IT Management trainer. In these years he has completed many successful projects resulting in many satisfied customers throughout Europe and the US.  

IT Service Management is his talent, and he is a well-respected member of the ITSM community. ITSM and ITIL are closely related. So is LEAN, DevOps, AGILE and SCRUM. Eppo believes in lifelong learning and thus even at 64 years of age, looks into how he can “make IT work for you”. New technologies, new concepts can be sure they have his attention. 

Renee Fishel

Renée Fishel
Engineering Manager

Catch It Before It Catches You: How Pre-Mortems Can Help Your Team Minimize Risk

The great thing about Agile is it provides the freedom to adapt to change. There are plenty of organizations that feel this may be too much freedom as it removes the ability to have true timelines. Flexibility is what makes Agile so desirable to some but so frightening to others. A pre-mortem can provide a nice middle ground. As a team, before beginning a project, take the time to conduct a pre-mortem to identify potential problems before they even exist. This mitigates the risk of being caught off guard and helps your team avoid failure. Pre-mortems can sound daunting, but I’ll walk you through some simple steps to help get you and your team confident to take on that next big project. Key Takeaways:
  • Understand what a pre-mortem is and how it differs from a post-mortem
  • The value of a pre-mortem during planning to reduce risk and uncertainty
  • Ways to use this tool, iterate with it, and make it work for your team

Renée Fishel is an Iteration Manager at IBM, known for her engaging facilitation style and advocacy for transparency. A Certified Agile Coach, Facilitator and Scrum Master, she understands the value of Agile and how its practices can be used as a guideline rather than a script to find and evolve the right process for each team and organization. With over 15 years of project management leadership, she comes from a diverse background of industries including fintech, pharmaceutical, consumer goods, and technology.

Renée recently achieved her Executive MBA from the Quantic School of Business and Technology and when not working to build stronger teams, can be found interviewing and writing content for her blog

Helen Hagos
Helen Hagos
Software Developer
Menlo Innovations
Nicole Hutchison
Nicole Hutchison
Software Developer
Menlo Innovations

Run Experiments and Create Joy

Many companies underestimate the importance of communication, transparency, and empowerment in their culture. These ideals create relationships and build trust within a team. Companies cannot thrive without trust. Team members with trust feel safe to share ideas and point out issues, making it so the business can adapt and flourish. At Menlo Innovations, running experiments is an integral tool we use to empower our team members. When every team member has a vested interest and contributes to the overall success of the company, a joyful culture emerges. This session draws on Menlo’s experience in building an intentional culture to help attendees run experiments and bring joy into their workplace. Key Takeaways:
  • The value of experiments in the workplace
  • The importance of failure (or tries) in running experiments
  • How to use rapid prototyping for running experiments
  • Taking action over taking a meeting

Helen Hagos has been a software developer at Menlo Innovations for over 5 years. Menlo Innovations has allowed her to contribute to the creation of products in a variety of industries and pursue her interest in building high-quality software that is meaningful. She has also learned to implement agile programming practices through pairing and shares that knowledge with clients as a consultant. To start her career, after a MSc in Computer Science from the University of Michigan, she worked on a team to develop software development for research on adolescent mental health. She obtained her BS in Computer Engineering at Addis Ababa University, Ethiopia.

Nicole Hutchison is a software developer at Menlo Innovations, a custom software design and development company based in Ann Arbor.  During her 3+ years at Menlo she has worked on many different types of applications in a paired and agile environment.  In addition to programming, she has also co-taught Menlo software development workshops and helped to manage Menlo Experience events. Before joining Menlo, she worked as an instructor in Computer Science for thirteen years. Nicole has a Bachelor’s degree in Computer Science with a minor in Mathematics from Eastern Michigan University and a master’s degree in Educational Technology from Western Michigan University.

Raven Katlin
Raven Catlin
Raven Global Training
Ceciliana Watkins
Founder, CEO
Team Oriented Solutions

Experience Faster, Easier, and More Fun Audits. How? With Agile Auditing!

Hugely popular in software development, the Agile approach is rapidly making its way into the field of audit. As public and private organizations increasingly move to a risk-intelligent approach to optimize performance, the Agile Auditing team plays a pivotal role in providing real-time audit findings for timely course correction. Agile Auditing is a fresh new approach that skillfully applies the Agile Manifesto principles and values to the auditing profession. Agile Auditing offers a risk-based framework to adopt and adapt a real-time approach, enhancing how audit brings value to the organization’s mission and goals.

Through Agile Auditing, auditors are providing value, helping an organization accomplish its objectives, collaborating with process owners, and offering more transparency during the audit process. Great news for all organizations looking to increase efficiency and effectiveness in their audit process, especially for those who must undergo audits.

This innovative and provocative presentation will define and promote Agile Auditing using tested and proven Agile project management principles. You will discover how the Agile Manifesto principles and values align with the auditing profession. You will also hear concrete examples and practical solutions for organizations that seek to implement Agile techniques and methods that emphasize risk-based auditing, collaboration, and speedy delivery of meaningful assurance assessments. Additionally, you will learn how Agile Auditing helps focus on the areas that pose the greatest risks to the business while ensuring quality results during the audit process. Through Agile Auditing, your organization will experience faster audit delivery times, solve problems faster, and reduce rework and waste.

By attending this session, you will get a fresh approach on how audits can be conducted, see practical examples on how you can be a part of an audit to reduce audit time and increase audit value, and be able to:

  • Define Agile Auditing
  • Reduce audit time while receiving necessary and valuable assurance
  • Implement Agile Auditing techniques to help overcome typical obstacles encountered during the traditional audit life cycle

Raven Catlin is a globally recognized speaker and instructor in risk management and internal audit. She possesses over 20 years of diverse internal audit experience and risk management and 20 years of instructing and facilitating various courses. With this diverse experience, she helps professionals add tools to their toolbelts to achieve success. 

Raven Catlin is a globally recognized speaker and Internal Audit expert. Raven leveraged her 20-year internal audit career with Philip Morris, Bank of America, Freddie Mac, and consulting companies and embraced her internal audit and knowledge-sharing passions to start Raven Global Training in 2006. Her training team provides over 200 in-house, on-site and virtual presentations and courses. 

Raven is an Agile Auditing pioneer and co-author of Agile Auditing: Fundamentals and Applications (Wiley Corporate F&A). 

Ceciliana is a dynamic, passionate, and engaging instructor with hands-on experience in Risk Management and Internal Audit. She has over 30 years of knowledge leading multiple projects and performing a variety of government audits, from sales and use tax to internal audits, including compliance, operational, and performance.

In addition to being an instructor with Raven Global Training, LLC, she previously was a faculty member at Boston University Administrative Sciences Department, where she served as a course facilitator for the online Business Master’s program, including the Business Analytics Foundation course.

Ceciliana is the CEO and founder of Team Oriented Solutions, a nonprofit organization providing world-class education, training, facilitation, and coaching services to all businesses. Her organization strives to create logical strategies and seek Agile solutions through a team-oriented approach. They believe in helping individuals fulfill their dreams and pursuits to make the world a better place, enjoying helping people learn and have fun while doing it!

Ceciliana is an Agile Auditing pioneer and co-author of Agile Auditing: Fundamentals and Applications (Wiley Corporate F&A).

Keith Wilson
Senior Trainer/Consultant
Dr. Pammy Subramony
Group Director, Head of Submissions PMO
CPQP, R&D, AstraZeneca

AstraZeneca Case Study – Agile PMO Leadership

The rise of technology and the digital era has made the need for scaling and Lean/Agile Practices essential. In this talk, Dr. Pammy Subramony, Ph.D., PMP head of Astra Zeneca’s Submissions Clinical and Quantitative Pharmacology (CPQP), will explain how the Agile Project Management Office at AstraZeneca supports program and project managers. Keith Wilson, Senior Trainer with IIL, will talk about how to scale Kanban, a system that balances demands for work with available capacity using Work in Process (WIP) limits. Pammy and Keith will discuss how the AstraZeneca Agile PMO will leverage Kanban to scale across their Portfolio and Program to Projects.

Keith Wilson (MBA, PMP, SPC, CSM, CSPO, Disciplined Agile Coach, Instructor DASSM, and Kanban Management Professional) has over 25 years of successful coaching, training, management, and consulting experience globally with over 100 happy clients. He has extensive Agile Training/Coaching experience and makes Agile work for his clients.  

Keith is a welcomed trainer at numerous Fortune 500 corporations, universities, and associations worldwide and successfully consulted, developed courses, coached, and trained thousands of people virtually, in person, and through on-demand recordings in all areas of Agile Scrum, Kanban, SAFe,  Disciplined Agile, Project, Program and Portfolio Management, Business Analysis, Microsoft Project, Project Online/Server, SharePoint, Microsoft Azure DevOps, Leadership and Interpersonal Skills. He brings fresh success and failure stories and interesting analogies to each of his engaging classes or presentation.  

Keith is consistently rated as a top trainer, and facilitator with outstanding evaluations and comments that include: Very Engaging, Energetic, Entertaining, Informative, Over the Top Interesting, Great Presenter, Very Enthusiastic, Humorous, Clear, Concise and Effective, Extremely Knowledgeable, The Best trainer I have had in 30 years. 

Dr. Pammy Subramony has 16 plus years of experience and leadership from early development to commercialization managing programs in biologics, device combination products and small molecules ranging from start-up to large pharmaceutical companies.

Back by Popular Demand

David Hutchens
Author & Consultant
The Storytelling Leader

Telling Stories that Inspire: Create Engagement and Belief so People will Act

David Hutchens delivered this intriguing session on ‘Telling Stories that Inspire’ at IIL’s 2021 Leadership & Innovation Conference.

In this active presentation, participants will encounter the deep and fascinating body of knowledge around organizational narrative. This isn’t about performance or building your “public speaking” skills. It is a recognition that story is a strategic act: Which stories should leaders tell? It begins with selection, because when you tell the right story at the right time the results can be transformational.

David Hutchens will introduce participants to storytelling through a lens of change management. They will discover the three stories they should be telling now in order to move the system and engage their team in a context of extreme uncertainty.

Attendees of this session will:

  • Explore how stories of continuity, novelty, and transition are needs that every organizational system has.
  • Hear specific examples of how other leaders and organizations are telling these stories.
  • Identify some of the “narrative assets” (the value-holding stories) that they can start telling right away!

David Hutchens has been exploring the intersection of narrative, leadership, and complex systems change for more than 20 years. A bestselling author, business writer and learning designer, he creates solutions for Accenture, Harvard Business Review, L’Oreal, FedEx, The Coca-Cola Company, Wal-Mart, IBM, The US Olympic Committee, and many others. His partnerships include a recurring instructor position with the globally renowned INSEAD School of Business in Fontainebleau, France.

He speaks to organizations and leadership teams all around the world on the topic of storytelling as an organizational capacity.  His new book is Story Sprint, due Spring 2021. It will be his tenth book. He is also the author of Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers, (Wiley & Sons, 2015).

He created the innovative Leadership Story Deck — an innovative, card-based resource for developing narrative driven communications. The popular resource is now available on

He is a founding partner of the international forum called Story the Future, which explores how narrative leads to deep system transformation in organizations and societies.

He has served as an executive speechwriter or ghostwriter for global thought leaders such as Stephen M.R. Covey, and the CEO of The Coca-Cola Company.

In partnership with Experience To Lead, he develops or facilitates immersive story-driven leadership programs such as The Team USA Leadership Experience at the Olympic Training Center in Colorado springs; and The Apollo Leadership Experience at NASA’s Johnson Space Center in Houston.

Andrea Goulet
Andrea Goulet
Co-Founder & Chief Vision Officer

Creating an Agile Culture

Andrea Goulet delivered this excellent session on ‘Creating an Agile Culture’ at IIL’s Agile & Scrum 2022 Online Conference.

Want to reap the benefits of agile? You’ll need to look beyond sprints and standups and into your organization’s culture—it’s the foundation of any successful agile rollout.

This session explains how to build agility into the heart of your organization by developing trust, communication, productivity, and innovation into your team. Learn how to identify six common “anti-patterns” of agile adoption, along with specific strategies to remedy each issue. Discover how to cultivate an agile mindset, on both a team and individual level, and empower your team members to succeed.

Andrea Goulet, a recognized industry leader and frequent keynote presenter, guides executives, software directors, managers, and team leaders through this fundamental—but oft forgotten—aspect of agile implementation.

By the end of this session, you will be able to:

  • Understand why culture matters
  • Build trust in your team
  • Recognize agile anti-patterns and antidotes
  • Combat stress and silos
  • Encourage communication

Andrea Goulet is the CEO of Corgibytes, a software company that joyfully modernizes software applications to make them more stable, scalable, and secure. Named by LinkedIn as one of the Top 10 Professionals in Software Under 35, Andrea’s empathy-focused approach to improving software has been featured in prominent industry publications such as the First Round Review, Hanselminutes, Software Engineering Daily, and more. She’s the founder of LegacyCode.Rocks and hosts a podcast about what we can learn to love about legacy code. Andrea is a sought-after keynote speaker, and the author of two courses on LinkedIn Learning, Agile Software Development: Remote Teams and Creating an Agile Culture. She speaks regularly on topics that help business and technical teams collaborate better.

In her spare time, Andrea enjoys blogging about the intersection of social science and software. She loves watching her kids explore the world and is a sucker for a good physics documentary. You can recognize her by the JavaScript tattoo on her wrist.

Rubin Jen
Senior Trainer

The Agile PMO: Can It Really Exist?

Rubin Jen conducted this presentation at IIL’s 2019 International Project Management Day Online Conference.

Does an Agile PMO really exist? Can it? How would it work? This session will answer these questions and bring together two seemingly opposing concepts. We’ll go back to basics to understand the fundamental purpose of PMOs, and how they benefit projects and organizations. Once we recognize the overall mission and vision of an Agile PMO, we will design a PMO Charter that will show how it adds value. Finally, we’ll discuss how to gain buy-in for such a critical function.

Rubin Jen has been in the project management field for over 23 years, spanning aerospace, engineering, telecom, software development, outsourcing, consulting and government sectors, with companies such as Bombardier Aerospace, Celestica, Accenture and the Ontario Government. Rubin has also extensive experience in the not-for-profit sector in strategic planning and operationalization.

Rubin obtained his Certified ScrumMaster (CSM) designation in 2007 and has been teaching Agile and Scrum to enterprise organizations since 2014. Rubin is currently assisting a major financial company in Toronto as an Agile Coach.

Rubin is the principle of Beyond Execution, a project management/Agile training and consulting firm. Rubin graduated in Mechanical Engineering from the University of Toronto, and in addition to his CSM, has the PMP, Change Management Practitioner (APMG) as well as ITIL Foundations.

Conference access is extended through Sunday, October 2nd